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Frequently Asked Questions

  • What is a Notary Public?
    A Texas Notary Public is a person or proven integrity appointed by the Secretary of State for a four-year term to serve the public as an impartial witness to the signing of important documents.
  • What is a Loan Signing Agent?
    They are a commissioned Notary Public that is insured, bonded, certified, and background checked to handle real estate transactions. As Loan Signing Agents, we work closely with Title and escrow Officers, Mortgage Brokers, Relators, and law firms by handling documents associated with the selling and purchasing of land and real estate.
  • What is remote online notarization?
    This is an available option that enables individuals to complete a notarization remotely through an electronic device with secured internet connection. It is a great alternate to in-person notarization that can be easily done at your home.
  • What areas do you service for your signings?
    We service Austin and all surrounding areas. Many areas include: -Travis County -Williamson County -Hays County -Bastrop County -Caldwell County -Milam County
  • Are you able to do any notarizations outside of business hours or that are last-minute?
    As long as we have availability, we can always accommodate. Please make sure to get in contact by email, phone, or send a message here by clicking the message icon on this website.
  • What if my document is missing a notarial certificate form?
    In order for us to notarize your document, it must contain notarial wording. If there is none, you must choose either an Acknowledgement or Jurat which we can provide for you. However, we can not advise which one to choose. If you are unsure which certificate you need, please contact the document recipient or author of the document. We can help provide a general description of what an Acknowledgment or a Jurat is as well.
  • Can a Notary Public give me legal advice or draft legal documents?
    Notary Publics cannot provide legal advice or draft legal documents since we are not attorneys. Before scheduling, please consult with an attorney for legal questions and to ensure you have correct documents based on your needs.
  • Why are you not a "Notario Publico" ?
    In many Latin-American countries, to be a Notario Publico a person has to be a lawyer first. However, here in the U.S. a Notary Public is not an attorney and may not provide any legal advice. This is why the translation is a misrepresentation and inaccurate.
  • Why does a document need to be notarized?
    As a Notary we ensure that the people who are signing the documents are: -Who they say they are ; this allows Notaries to properly identify someone -Willingly signing and aware; this is to make sure no one is being forced and are capable of signing.
  • The signer cannot travel. What are my available options?
    That is no problem! We offer mobile notaries who can travel to your location, or we also offer remote online notarizations where we can meet through internet. All of this is available for your convenience.
  • Can I come to your place of business?
    Unfortunately, no. We do not have a physical location that you can come to. Any address displayed is for written correspondence and mailing purposes only.
  • What cannot be notarized?
    -Birth & Death certificates -Marriage licenses -Any recordable documents -Photographs -Copied or faxed signatures -Any documents with missing information or blanks -Documents where the name does not match ID Please also note: We may not backdate or forwards date a notarized document. The date the document is created or becomes effective can be different, but the date of the day where we stamp & sign our notarization cannot.
  • When are payments due?
    Payments are due when services are rendered. -Remote Online Notarizations are due when booking. -Loan Signing assignments are invoiced if they're from Title or an Attorney office. -Mobile service payments will be due in person when services are complete.
  • What are acceptable forms of payment?
    Different payments we accept are: -Card (Visa, Mastercard, Discover, Amex); processing fees will be included -Zelle -Cash -CashApp -Apple Cash
  • What are acceptable forms of identification?
    Any U.S. government identification is acceptable as long as it is current. Examples include but are not limited to: -Military IDs -Passport -State-Issued IDs -Driver's License
  • What if I do not have a current ID for a notarization?
    In Texas, a credible witness can verify the signer. For this, the witness must know the Notary or signer personally to swear or affirm the signer's identity before the Notary Public. The credible witness must present a valid, unexpired ID that contains the photo and signature of the witness to the Notary.
  • Must the signer be present?
    Yes. Texas law prohibits a Notary from notarizing a signature if the signer is not physically present. Please note: Texas does allow Remote Online Notarizations, giving signers the option to have notarizations from the comfort of their home as long as they have access to internet and video feed for physical identification.

Any Other Questions?

At your Trusted Texan Notary, we are committed to providing the highest quality notary services for all of our customers. We understand that the notary process can be confusing, so we strive to make it as easy and straightforward as possible. With us, you can be sure that your documents will be notarized correctly and efficiently.

We are available to answer any questions you may have and are always accessible to help. So, if you're looking for a reliable notary, don't hesitate to reach out to us today!

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